Delivery Information

  • 48 Dispatch (48 Hour dispatch available on the majority of our products.)
  • Courier Service
  • Tracking

Delivery

We attempt to dispatch items on the same day if payment is received before 12 noon. Delivery can take up to 5 workings days however the majority of our products arrive much sooner than this. Items are sent via courier and are tracked to ensure safe delivery. If you would like to arrange delivery for specific day please contact us immediately after your order with the details of this. Products sent to Northern Ireland, R.O.I, Isle Of Man & Scilly Isles, Scottish Highlands, Offshore Islands the Channel Islands and the Isle of Wight will incur extra postage charges, please email before purchase to confirm these.

Benches

Our benches are made to order and can take up to 10 working days for delivery. Our couriers are not insured to enter your property so benches will be delivered to your garden or kerbside, they cannot enter your home.

Damages

Occasionally items may arrive that have been damaged in transit by the courier company involved. Where this happens we will arrange collection and redelivery free of charge as long as the following conditions are met:
  • The damage is reported with 24 hours
  • The parcel is signed for as "Damaged"
These conditions ensure we can claim back the damage and postage from the courier and in turn be able to replace and collect the faulty item. If in doubt sign for damaged and email us with any queries you may have.